• Customer Survey

    HIGH WINDS, TREES AND SUPPLY FEEDERS 

    Through the day of November 27, and into the morning of the 28, North Bay Hydro Customers were affected by a number of different outages…

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    ACQUISITION OF ESPANOLA REGIONAL HYDRO

    North Bay Hydro Distribution Limited is welcoming staff and customers from the Espanola and Sables Spanish-Rivers areas. The first phase of the two-phase transaction, approved by the Ontario Energy Board (OEB) allows North Bay Hydro Distribution Limited (NBHDL) and New Espanola Hydro to operate as independent but affiliated utilities until 2022. It will be business as usual for customers of both utilities…

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    NEW RATE APPLICATION FOR MAY 2020

    North Bay Hydro has submitted its 2020 electricity distribution rate application to the Ontario Energy Board for rates effective May 1, 2020.
    Read more…

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     Residential Customer

    Rights and

    Responsibilities

    Disconnection

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West Ferris (2) – Restored

Posted on January 7th, 2020 at 4:21 pm

This outage has been restored.

West Ferris (2) – Updated

Posted on January 7th, 2020 at 4:17 pm

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Station Equipment Failure
Outage Start: 15:20
Restoration Time: 16:15
Notes: The power has been restored in the Lakeshore Drive/Nipissing Junction area as of 4:15 pm.  The cause was due substation equipment failure.  If your power is still out please call North Bay Hydro.

West Ferris (2) – New

Posted on January 7th, 2020 at 3:52 pm

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Unknown
Outage Start: 15:20
Restoration Time: 17:00
Notes: There is an outage in the Lakeshore Drive/Nipissing Junction area.  The cause is unknown and crews are investigating.  Approximately 900 customers are affected.  Restoration time is estimated to be 5 pm.

Jane/Main W/Pinewood Area (2) – Restored

Posted on December 30th, 2019 at 9:07 am

This outage has been restored.

Jane/Main W/Pinewood Area (2) – Updated

Posted on December 30th, 2019 at 9:06 am

General Outage

Customers Affected: 1050
Crew Status: On scene
Cause: Broken Conductor in Substation
Outage Start: 7:17
Restoration Time: 9:05
Notes: The power has been restored in all areas as of 9:05 am.  If your power is still out, please contact North Bay Hydro.

Jane/Main W/Pinewood Area (2) – New

Posted on December 30th, 2019 at 8:12 am

General Outage

Customers Affected: 1050
Crew Status: On scene
Cause: Broken Conductor in Substation
Outage Start: 7:17
Restoration Time: 9:00
Notes: There is a power outage due to a broken conductor in substation #19.  Crews are working to re-route power from other substations.  Approximately 1050 customers are affected.  Estimated restoration time is 9 am.

Outage 2 – April 7, 2017 (23) – Restored

Posted on April 7th, 2017 at 8:42 am

This outage has been restored.

Outage 2 – April 7, 2017 (23) – Updated

Posted on April 7th, 2017 at 8:42 am

General Outage

Customers Affected: 1300
Crew Status: Making repairs/removing tree
Cause: Downed Tree on HWY 63 at Anita
Outage Start: 8:05am
Restoration Time: 8:35am
Notes: Power restored as of 8:35am to all customers

Outage 2 – April 7, 2017 (23) – New

Posted on April 7th, 2017 at 8:24 am

General Outage

Customers Affected: 1300
Crew Status: Making repairs/removing tree
Cause: Downed Tree on HWY 63 at Anita
Outage Start: 8:05am
Restoration Time: unknown at this time
Notes: Will update approximate restoration time when crews have more information

April 7, 2017 – Outage 1 (21) – Restored

Posted on April 7th, 2017 at 8:00 am

This outage has been restored.

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